A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2][3][4] Modern chatbots are typically online and use generative artificial …

Oct 15, 2025 · What is a chatbot? Chatbots are computer programs that simulate human conversation, written or spoken. These days, chatbots are starting to integrate conversational AI, such as natural …

Chatbots versus AI chatbots versus virtual agents The terms chatbot, AI chatbot and virtual agent are often used interchangeably, which can cause confusion. While the technologies these terms refer to …

Oct 27, 2025 · I pushed eight free AI chatbots to their limits, from writing stories to generating images, to build ZDNET's chatbot-by-chatbot guide to help you decide which is right for you.

Nov 13, 2025 · Discover how chatbots use AI for human-like interaction, their types, benefits, and real-world examples, enhancing customer service and business efficiency.

Aug 25, 2025 · Chatbots Defined A chatbot is software that can simulate conversation with a person over text or voice. It’s common for businesses to set up some kind of chatbot to help manage …

Dec 9, 2025 · ChatGPT started the AI revolution, but it isn't the only chatbot worth using. We've tested the best AI chatbots to help you determine which one is right for you.

Apr 1, 2025 · Unlike rule-based chatbots, AI chatbots use machine learning algorithms to enhance accuracy, generate relevant responses, and adjust tone or style in real time, and that enables …