Support : Swoop
Booking a flight How can I book with Swoop? Do I need a Swoop profile to book a flight? Can I see how many seats are available at a certain fare? How many seats can I book at one time?
What can I bring in my carry on? : Swoop
Swoop offers water bottles for purchase, or you can bring a collapsible water bottle and fill it up after going through security. Click here to see the entire Swoop onboard menu and what is available for …
Swoop Pay Portal - Support Center - WestJet
If you need to reschedule or get information about your flight, fees or luggage, please reach out to Swoop Support via message at https://help.flyswoop.com/support/home. For Disputes with a claim …
questions about my WestJet Vacation booked through Swoop
My WestJet Vacation booking contains a flight that has been changed or cancelled by Swoop. What should I do? Please follow the steps outlined in the Swoop email you received about your changed or …
How many bags can I fly with? - Swoop
Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance
How do I book a car rental through FlySwoop.com? : Swoop
Swoop customers get access to great car rental deals in every city Swoop operates in. Once you’ve booked your flight, on the confirmation page you’ll see links for car rental deals – simply click through …
I never received my itinerary by email, how do I see it? : Swoop
Check your junk mail or spam folder as sometimes messages can end up in there. Your work email may also have settings that filter Swoop's messages. Please check your email settings and ensure that …
On board : Swoop
Frequently asked questions about Swoop's on-board services. Including FAQs about Wi-FI, movies, beverages and snacks and more.
Can I cancel my travel plans due to Coronavirus? : Swoop
Did you receive an email from Swoop about a schedule change of three hours or more to your flight? Follow the instructions in the email that was sent to the address on the booking.
I didn't receive my flight itinerary - what do I do? : Swoop
Check your junk mail or spam folder as sometimes messages can end up in there. Your work email may also have settings that filter Swoop's messages. Alternatively, go to MY Bookings and log in.