A practical guide to the ideal enterprise MarTech stack, covering key layers, must have tools, and CMO principles to simplify ...

The undeniable pressure AI puts in silos looms large - and people silos are on this list. For my "Into 2026" feature, I break ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

Explore why approaching Customer Experience (CX) as a technology project leads to failure, and discover the importance of a ...

Gaurav Gupta leads enterprise efficiency by integrating intelligent automation and CRM modernization to optimize costs while ...

I recommend NOW shares at current levels, expecting sustained 20%+ revenue growth, mid-30% free cash flow margins, and ...

Zacks Rank #2 contact center software solutions provider Five9 has been benefiting from FIVN’s strong performance, which was ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

A cornerstone of SAP’s announcements is Retail Intelligence, a new solution within SAP Business Data Cloud that applies AI to ...

We speak to three companies that have taken very different approaches to migrate off SAP Enterprise Core Components onto S/4Hana.

We list the best small business CRM for ensuring it's simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Based on our research, Salesforce is our top pick for ...

The best free CRM software makes it simple and easy to manage your sales and customer relationships, all without having to pay for a subscription. Many of the best CRM software providers offer a free ...