Five of the most important Cincinnati business news stories you need to know today, along with a note about the value of customer service.

The world is rapidly changing and that’s good news for businesses in the e-commerce space. In a study conducted by The Global Consumer, more than one-third of global consumers purchased products ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

No single person knows everything about the sport of running. There’s always a different training strategy, a new recovery trick, or a fueling technique that may make you a better runner. In our ...

A top National Park Service official has instructed park superintendents to limit the number of staff who get top marks in performance reviews, according to three people familiar with the matter, a ...

Target customers are taking to TikTok to bemoan the store’s “tacky” holiday decor after the company issued new orders to employees to smile and make small talk in a bid to boost sluggish sales.

A Starbucks spokesperson said demand for the limited-edition item “exceeded even our biggest expectations” Starbucks Starbucks released glass Bearista cups as part of its new holiday merchandise on ...

The hiking trails most Forest Service rangers work on feel far removed from the politics that play out in Washington, D.C. But they’re now a high-stakes political arena in the second Trump ...

Anthropic signed up professional-services firm Cognizant Technology Solutions in one of its biggest deals yet as the artificial intelligence startup looks to make its flagship Claude models the ...

The Interior Department plans to lay off more than 2,000 employees, including hundreds of National Parks Service (NPS) workers, according to a Monday court filing. The declaration, filed in the ...

The General Services Administration is furloughing employees who are typically “exempt” from a government shutdown, because much of the agency isn’t funded through congressional appropriations. GSA ...