A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

Whitney Leavitt may be down, but she’s not out. A little more than a week after her controversial elimination from “Dancing With the Stars,” Leavitt announced during a tell-all interview on the ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

President Donald Trump rejected former Vice President Kamala Harris’ claim in her new book that he privately praised her during a concession phone call, saying he was cordial but never described her ...

EAU CLAIRE, Wis. (WEAU) - The Pablo Center at the Confluence is kicking off its 8th season. Popular Contemporary Christian singer, Amy Grant, will perform September 21 at 6 p.m. You can find more ...