BNSF Railway Chief Marketing Officer Tom Williams warned customers on Tuesday, Jan. 6, that the proposed Union ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
The GMA program will stop accepting new applications on March 31, 2026, at 11:59 p.m. All application packages must be complete and fully submitted through the Georgia Mortgage Assistance application ...
Professor Watson announces the opening of enrollment for the next session of Ethics in the Workplace, a specialized course ...
There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...
Abstract: Retaining customers is the central component of a company's growth strategy. It is evident that several industries are experiencing a surge in customer churn due to the global pandemic. As a ...
Abstract: Customers are becoming more concerned about the QoS (Quality of Service) that businesses can give them in today’s modern world. Because the services offered by many vendors are not very ...