When you rank leads using lead scoring, you can better determine conversion point thresholds and increase sales efficiency.

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In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Salesforce, Inc. is a top pick, poised for strong top line growth and robust margin expansion despite AI disruption fears.

There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...

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Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...

Nimble stands out with its powerful social media integrations and data enrichment capabilities. It excels in providing deep insights into contacts, streamlining lead nurturing, and enhancing sales ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals organized.

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting slip away the growth from the mind. This is the reason why so many leaders ...