Here are 10 practical, high-impact use cases for AI in eCommerce in 2026, based on how leading brands are already operating.

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that a major beauty ...

Organizations have a wealth of unstructured data that most AI models can’t yet read. Preparing and contextualizing this data is essential for moving from AI experiments to measurable results.

Character.AI has agreed to settle multiple lawsuits alleging the artificial intelligence chatbot maker contributed to mental health crises and suicides among young people, including a case brought by ...

Enterprise AI adoption surged in 2025, but scaling still lags. Explore 7 key enterprise AI adoption trends shaping 2026.

I recommend NOW shares at current levels, expecting sustained 20%+ revenue growth, mid-30% free cash flow margins, and ...

Hossein Nowbar waged antitrust battles and created new legal policies around AI for Redmond ServiceNow has hired Hossein ...

This week - we roundup the highs and lows of 2025 one last time, and strap in for the 2026 kick off, with an early focus on: ...

I initiate coverage on ServiceNow, Inc. ( NOW) after a sharp 30% drawdown in 2025. I am neutral on this stock because ...

In 2025, ServiceNow accelerated its AI- and security-led expansion by acquiring firms including Logik.io, data.world, ...

With RChilli’s APIs now embedded within ServiceNow, recruitment becomes faster, more accurate, and fully digital. The ...

AI agents are the fastest-growing and least-governed class of these machine identities — and they don’t just authenticate, ...