This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. In every career and organization, encountering a difficult ...

Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

Most people can identify someone in their life who is “difficult." At a cocktail party or lunch meeting or during a neighborhood walk with a friend, many conversations revolve around the people in ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...