Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

It wasn’t long ago that hotel AI meant a chatbot answering FAQs or a system suggesting upsell offers based on static data. But a new wave of hospitality technology is emerging that moves far beyond ...

In response to the public health crisis that has wreaked havoc on the hospitality industry, and following on the heels of other leading hotel brands — including Marriott, which unveiled a similar ...

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers ...

Today is Earth Day 2024 and the good news is that hotels globally are increasingly adopting green technology solutions to enhance sustainability. This shift is not only driven by the increasing ...

It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) ...

Cloudbeds, the intelligent unified platform powering hotel growth, today announced the launch of its Preferred Partner Program. This new initiative recognizes and rewards partners who demonstrate ...

For more than two decades, Brian Reeves has been at the forefront of hotel technology innovation, working tirelessly to help hoteliers compete in an industry long dominated by Online Travel Agencies ...

AI / Robots, Hotel Technology News Comments Off on Score One for The Humans: Japan’s Henn-na Hotel Fires Half Its Robot Workforce The hotel has reportedly "fired" over half of its 243-strong robot ...

In luxury hospitality, expectations are rising faster than room rates. Guests still want impeccable service. but they want it faster, more personalized and without needing to ask. The human touch ...

Apaleo, a cloud-based property management platform built on an open API-first architecture, has announced a $21 million growth equity investment led by PSG Equity, a firm specializing in software and ...

In the Spotlight, Viewpoints Comments Off on A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication Many hotels struggle with high call volumes, missed ...