AWS turns Amazon’s hiring and supply chain expertise into new AI products for other businesses

AWS is expanding line of Amazon Connect business apps into a suite of agentic AI products, including new tools for supply ...

AWS accelerates enterprise agentic automation with expanded Amazon Connect portfolio

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...
Forbes

Amazon Connect Gets Agentic AI Boost As AWS Pushes To Regain Market Share

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
CMSWire

Amazon Acquires NLX to Accelerate No-Code AI Deployment in Connect

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

Cloud Tech

GeekWire’s Cloud Tech channel breaks news about an increasingly important area of technology — exploring key trends in cloud computing, DevOps, open-source technologies and more.