Buc-ee's received a shocking "F" rating from the Better Business Bureau, despite a massive cult following and aggressive expansion plans across 11 states nationwide.

COLUMBIA, S.C. - Yesterday we celebrate the companies with the best customer service. Today, it's the worst. First off and most importantly I want to stress that while this piece is highly subjective ...

Texas' favorite convenience store failed the test.

TAMPA, FL -- First off and most importantly I want to stress that while this piece is highly subjective and not a reflection of any views held by this news station or our parent company, there was a ...

A London bakery was the subject of an attempt to smear its reputation via a viral video alleging it had terrible customer service—only for the internet to come out on the side of the bakery. Fortitude ...

Have you ever been confident in your customer service quality, only to receive feedback revealing that your customers feel otherwise? Suddenly, the top brands are doing everything right, and you’re ...

Comcast ranks 3rd on our list of worst companies for customer service. Its lack of consideration for its customers is legendary among Internet users. If you follow the link, you can read some shocking ...

And, finally, the ultimate worst company for customer service is Mediacom. It is another cable television and communications provider. Surprised? Probably not. It was, as well, evaluated in two ...