Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

In public-sector IT, the convergence of self-service and automation stands as a catalyst for innovation. This dynamic duo not only enhances operational efficiency but also empowers both government ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

We are at a tipping point in customer service as more companies are turning to AI in the form of robotic process automation, chatbots, and other technologies to scale efficiently and provide an ...

HR teams at the forefront of automation are already operating at a level that many organizations still wish they could reach.

Are you grappling with managing your test data in an automation framework? Here’s a fact: effective Test Data Management (TDM) can significantly improve your software testing process. This ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...