Safaricom's MyOneApp update, version 5.1.5, reinstates the "Favourites" tab and enhances usability, addressing customer ...

Safaricom has released version 5.1.5 of My OneApp on the Google Play Store, addressing key user complaints in what the telco is framing as a direct response to customer feedback.

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Some customers say they have lost previously saved Paybill and Till numbers during the migration, forcing them to re-enter ...

Safaricom (NASE:SCOM) has posted a steady performance over the past month, with returns up about 4%. Investors are taking note of revenue and net income growth, which is setting the stage for further ...

Safaricom has been fined Sh250,000 for using a customer’s national identity (ID) card to register a SIM card without her permission. In the ruling by Data Commissioner Immaculate Kassait, the telecoms ...

Safaricom has unveiled new B-Live, an innovative time-based data bundle designed to redefine the internet experience for customers. This innovation adds to Safaricom's existing traditional MB/GB ...

Safaricom has confirmed that Meta is developing a subsea cable linking Kenya to Oman. News that the companies were planning to link Salalah in Oman to Mombasa in Kenya first surfaced in September. The ...

Safaricom, Kenya’s largest telecom company and provider of the nation’s mobile money service, M-Pesa, has launched a new innovation center in Nairobi. Named Safaricom Alpha, a priority of the ...

Mobile operator Safaricom has moved to cushion itself against rising defaults across its product offerings amid economic uncertainty as more Kenyans fall on hard times. The Standard has learnt that ...

Safaricom CEO Peter Ndegwa told Bloomberg the Kenyan government has not discussed a plan to split the operator into three separate businesses with its board of directors, after the move was promoted ...

Safaricom apologises for the poor performance of the My OneApp, acknowledging issues faced by roaming customers and pledging ...