Clutter and dirty dishes might seem like a minor annoyance, but for some people, they can trigger a surprisingly strong emotional reaction. Psychology professor Joseph Ferrari has pointed out that ...

Angry people will not completely comprehend any explanations, solutions, or problem solving options until their body returns to normal again. Allowing for this refractory period is a critical part of ...

There's a way to take the edge off a situation without using triggering phrases that can make people even more irritated.

Add Yahoo as a preferred source to see more of our stories on Google. We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

As humans, making our way through this big crazy world, we are all a bunch of imperfect weirdos. Like, we can totally master the office smile that hides the “I hate this work” mood you’ve been ...

That heated argument with your neighbor over their eternally barking dog might be doing more than ruining your afternoon. The rage bubbling beneath your surface could actually be taking precious time ...

When someone is furious, the wrong words can make everything worse in a matter of seconds. Emotions run high, and even a small comment can escalate the situation quickly. But the right phrase, ...