Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

Google has ramped up its customer support on Reddit for Pixel phones. The aim is to provide timely assistance and engage with users’ concerns more effectively. Since the end of September, Google has ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...

Google Ads has started rolling out its paid customer support service for small businesses. PPC expert Natasha Kaurra spotted the new feature on her account for the first time and decided to provide a ...

Google wants you to add your customer support details to Google Merchant Center Next. Google said, "Shoppers are often dissatisfied when they can't easily find customer support and returns related ...

In the past, Google customer support was handled by third-party companies. After a pilot program with in-house employees last year, Google is expanding this initiative for 2020 by adding 3,800 jobs ...