Customer behavior continues to evolve as digital experiences become woven into everyday life. People use digital maps to navigate the offline world, set their home thermostats from miles away, and ...

In tracking omni-channel retail transformation over the past few years, a number of trends have become apparent as brands have become more savvy about what’s involved in such programs. One of the most ...

Canalys has predicted the total addressable IT market will grow 3.5% this year, with the good news that 70% of it will be delivered by the channel, with growth coming from continuing interest in ...

As the latest bunch of retailers turn in their quarterly numbers, there’s been an underlying trend among consumers towards shifting spend to higher end items. Walmart and Target both cited this in ...

Driving these religious conversions are market fundamentals requiring these companies to acknowledge that they can't support massive direct-sales forces. Their only alternative is to concentrate their ...