Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

Gone are the days when business etiquette was all about having good table manners at lunch or not overdoing it at the holiday party (although those rules still matter too). But with the workplace ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also, Twitter ...