Automated phone call programs can be an effective way for health systems to ensure that older adults are getting important information about care plans or to notify them of follow-up appointments post ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Automated reminders and follow ups greatly increased adherence to annual colorectal cancer screenings among low-income and minority community groups, according to a study published in JAMA Internal ...